Privacy Policy

Raja86 Privacy Policy — Protection of Your Personal Data

At raja86, we take every member's privacy seriously. This document transparently explains how we collect, use, store, and protect your personal data across every aspect of your platform experience.

Updated: January 2026 256-bit SSL Privacy Protected
Our Commitment

Why Your Data Is Safe with raja86

We do not merely comply with the law — we go further to ensure every piece of data you entrust to us is always protected with the best technology and procedures available.

256-Bit SSL Encryption

All data transmitted between your device and Raja86's servers is protected by industry-standard 256-bit SSL encryption, ensuring no third party can intercept your information in transit.

Secure Data Storage

Your personal data is stored in databases protected by multi-layered firewalls with strict access controls. Only authorised staff with a legitimate work requirement may access your information.

Trusted KYC Verification

Our identity verification process (KYC) uses accredited service providers to confirm each member's identity, protecting you from unauthorized account access by third parties.

No Data Selling

Raja86 never sells, rents, or transfers your personal data to advertisers or third parties for marketing purposes. Your data is used solely for platform operational purposes.

Control in Your Hands

You have the right to access, amend, or request deletion of your personal data at any time. The raja86 support team is ready to assist you with any privacy-related request.

Legal Compliance

The raja86 Privacy Policy is drafted in accordance with applicable data protection legislation, ensuring every aspect of how your data is handled meets the required legal standards.

Important Note: This Privacy Policy explains how raja86 handles your personal information. By using the raja86 platform, you agree to the terms set out in this document. Please read it carefully before registering or using any of our services.

1 Personal Information We Collect

Raja86 collects your personal information through various means as you interact with our platform. This information is necessary to enable us to provide a secure, seamless, and personalized service to every member.

Below are the categories of information we collect and the purposes for doing so:

Data Categories Example Information Primary Purpose
Identification Information Full name, date of birth, IC/passport number KYC identity verification, fraud prevention
Contact Information Email address, phone number, residential address Account communications, security notices
Financial Information Bank account number, bank name, transaction records Deposit and withdrawal processing
Usage Data Game history, wagering activity, preferences Service improvement, responsible gaming
Technical Data IP address, device type, web browser, OS Account security, suspicious access detection

We only collect information that is genuinely necessary for the stated purposes. raja86 does not collect sensitive data such as medical records, political views, or religious affiliations.

In addition to information you provide directly, we also collect data automatically through cookie technology and server logs when you browse our platform. This data helps us ensure a better user experience and detect any suspicious activity.

2 How We Use Your Personal Data

Every piece of information we collect is used for a specific and legitimate purpose. Raja86 does not use your data for purposes unrelated to platform operations without obtaining your consent first.

  • Account Management: Creating and managing your member account, including identity verification during registration and login.
  • Transaction Processing: Processing deposits and withdrawals securely through our payment providers.
  • Customer Support: Assisting you when you contact our support team with any issues or inquiries.
  • Fraud Prevention: Detecting and investigating any suspicious or unauthorized activity that may occur on your account.
  • Legal Compliance: Fulfilling reporting obligations and compliance with applicable laws, including anti-money laundering (AML) requirements.
  • Responsible Gaming: Monitoring gaming patterns to identify members who may need assistance with problem gambling.
  • Communications: Sending you important notices regarding your account, terms updates, or changes to our privacy policy.
  • Platform Improvement: Analyzing aggregated usage data to improve service quality and overall user experience.

If you have given your consent, we may also use your email address to send information about the latest promotions and offers. You can opt out of these marketing emails at any time through your account settings.

3 Data Sharing and Disclosure

Raja86 does not sell, rent, or trade your personal data to any third party for marketing purposes. However, in the course of operating the platform, there are certain situations where we need to share your information with trusted parties.

Parties that may receive your data:

  • Payment Service Providers: To process deposits and withdrawals, the required transaction information is shared with our payment providers such as FPX, Touch 'n Go, and GrabPay. All these providers are subject to strict confidentiality agreements.
  • KYC Service Providers: Your identity verification documents are processed by accredited KYC service providers that comply with international data security standards.
  • Game Software Providers: Minimal game session information is shared with third-party game providers for technical purposes only.
  • Authorities: Raja86 will disclose required information to legal authorities when mandated by a court order or valid legal requirement.

Raja86 never shares your account password or login credentials with any third party under any circumstances. If you receive any communication claiming to be from Raja86 that requests your login details, please report it to our support team immediately.

All third parties who receive your data are bound by data protection agreements that require them to handle your information at a level of security equal to or higher than Raja86's standards.

4 Data Security Measures

Protecting your personal data is raja86's top priority. We continuously invest in security infrastructure and procedures to ensure your information is always protected from cyber threats, unauthorized access, and data breaches.

The technical security measures we employ include:

  • High-level data encryption using TLS 1.3 protocol for all online communications.
  • Sensitive data encryption within databases using the AES-256 algorithm.
  • Multi-layered firewalls and an intrusion detection system (IDS) to protect server infrastructure.
  • 24/7 security monitoring with automatic alerts for any suspicious activity.
  • Regular penetration testing conducted by independent security experts.
  • Two-factor authentication (2FA) is available for all member accounts as an added layer of protection.

While no security system can guarantee 100% protection at all times, Raja86 takes all reasonable steps to minimize risk. We also have a comprehensive Incident Response Plan to address any data breaches swiftly and effectively.

On the organisational side, only staff who require access to your personal data for work purposes are authorised to do so. All our staff undergo regular data protection training and are bound by confidentiality agreements.

5 Cookies & Tracking Technologies

Raja86 uses cookies and similar tracking technologies to enhance the user experience, maintain login session security, and understand how users interact with our platform.

Types of cookies we use:

  • Essential Cookies: Required for core platform functions such as login authentication, session security, and basic navigation. These cookies cannot be disabled without affecting platform functionality.
  • Performance Cookies: Collecting information on how you use the platform (pages visited, time spent) to help us improve the overall user experience.
  • Functional Cookies: Saving your preferences such as preferred language and display settings so you don't need to reconfigure them on every visit.
  • Security Cookies: Helping us detect and prevent fraudulent activity, unauthorized access, and other security threats.

You can manage cookie settings through your web browser preferences. However, disabling essential cookies may affect certain functions of the raja86 platform. For the best experience, we recommend allowing all essential cookies.

We do not use tracking technologies to follow your online activity outside the raja86 platform. Data collected through cookies is used solely within the context of our platform.

6 Your Rights Regarding Personal Data

As a Raja86 user, you have certain rights regarding the personal data we hold about you. Raja86 is committed to respecting and facilitating the exercise of these rights.

Right of Access

You have the right to request a copy of the personal data we hold about you. We will provide this information within a reasonable timeframe.

Right to Rectification

If any data we hold is inaccurate or outdated, you have the right to request a correction through your account or via our support team.

Right to Erasure

You may request deletion of your personal data, subject to any legal retention obligations that may prevent immediate removal.

Right to Object

You have the right to object to the processing of your personal data for specific purposes, including marketing communications.

Right to Portability

You may request your personal data in a machine-readable format for transfer to another service provider.

Right to Restriction

In certain circumstances, you have the right to request a restriction on the processing of your data while an issue is being resolved.

To exercise any of the above rights, please contact the Raja86 support team via live chat or our official email. We will process your request within 30 business days. In certain cases, we may require additional identity verification before processing data-related requests.

7 Data Storage & Deletion

Raja86 retains your personal data only for as long as necessary for the purposes stated in this Privacy Policy, or as required by applicable law. Once there is no longer a legitimate need to retain your data, we will securely delete or anonymize that information.

Our data retention guidelines are as follows:

  • Active account data: Retained for as long as your account remains active on the raja86 platform.
  • Financial transaction records: Retained for a minimum of 7 years in accordance with anti-money laundering and tax legal requirements.
  • KYC Documents: Retained for a minimum of 5 years after account termination or the date of the last transaction.
  • Support communication logs: Retained for 2 years for reference and service quality purposes.
  • Technical log data: Retained for 12 months for security and threat detection purposes.

When you close your raja86 account, certain data may need to be retained for a specific period to fulfil legal obligations or resolve any outstanding issues. We will clearly inform you of what data will be kept and for how long.

8 Contact Us About Privacy

If you have any questions, concerns, or complaints regarding how raja86 handles your personal data, we encourage you to contact us directly. We are committed to addressing every privacy enquiry seriously and transparently.

You can reach the raja86 privacy team via:

  • Live Chat: Available 24 hours a day, 7 days a week via the chat icon at the corner of the platform.
  • Email: [email protected] — for written inquiries that require documentation.

Policy Update: This Privacy Policy may be updated from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on this page. Any material changes will be communicated to you via email or an on-platform notice. This version is effective from January 2026.

Join Raja86 Today

Your Data is Safe. Your Experience is Guaranteed.

Raja86 is built on a foundation of trust and transparency. Register now and enjoy an online gaming platform that is not only engaging, but fully prioritizes your security and privacy.

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